Last Updated: [Insert Date]
Welcome to TrendAura Store! These Terms and Conditions outline the rules and regulations for using our website (auratrendsshop.com) and purchasing our premium fashion products. By accessing our site and making purchases, you agree to these terms in full.
1. Our Store & Target Audience
TrendAura Store caters to fashion-forward individuals who appreciate premium quality apparel and accessories. Our collections (including AE77 Premium Tops, Dresses, Hoodies & Sweatshirts, and Jewelry) are designed for customers who value both style and comfort in their wardrobe essentials.
2. User Obligations
By using our website, you agree to:
- Provide accurate and complete information when creating an account or placing orders
- Use the website only for lawful purposes
- Not reproduce, duplicate, or resell our products without authorization
- Not use our site to engage in any fraudulent activity
- Be responsible for maintaining the confidentiality of your account credentials
3. Product Information
3.1 Product Descriptions
We strive to provide accurate descriptions and images of all products including Bodysuits, Jeans, Graphic Tops, and other fashion items. However, slight variations in color or texture may occur due to monitor settings.
3.2 Availability
All items are subject to availability. If an item becomes unavailable after you place your order, we will notify you and either offer an alternative or cancel that item from your order.
3.3 Hygiene-Sensitive Items
Due to hygiene reasons, certain items (Bodysuits, Jewelry, Hair Accessories) cannot be returned unless defective. Please review our Returns Policy for details.
4. Ordering Process
4.1 Placing Orders
When you place an order, you will receive an order confirmation email. This represents our acceptance of your order and the formation of a contract between you and TrendAura Store.
4.2 Order Processing
We typically process orders within 1-2 business days (excluding weekends and holidays). Processing times may be longer during peak seasons.
4.3 Order Cancellations
You may cancel your order within 2 hours of placement by contacting our customer service at [email protected]. After this period, cancellations may not be possible as processing begins.
5. Payment Terms
5.1 Accepted Payment Methods
We accept the following payment methods:
- Visa
- MasterCard
- JCB
- PayPal
5.2 Pricing
All prices are in USD and include applicable taxes unless otherwise stated. We reserve the right to adjust prices at any time, but changes will not affect confirmed orders.
5.3 Payment Security
All payment transactions are processed through secure payment gateways. We do not store your complete payment card information on our servers.
6. Shipping Policy
6.1 Shipping Options
We offer two shipping methods:
Standard Shipping: $12.95 via DHL or FedEx (10-15 business days after shipment)
Free Shipping: Available on orders over $50 via EMS (15-25 business days after shipment)
Note: Delivery times are estimates and may vary depending on your location and customs processing.
6.2 Shipping Areas
We ship worldwide, excluding some Asian countries and remote areas. For specific country restrictions, please contact our customer service.
6.3 Customs & Import Duties
International customers are responsible for any customs fees, taxes, or import duties. These charges are not included in the product or shipping costs.
7. Returns & Exchanges
7.1 Return Policy
We accept returns and exchanges within 15 days of delivery for most items in their original condition with tags attached. Non-returnable items include:
- Bodysuits (hygiene reasons)
- Leggings (unless defective)
- Jewelry (hygiene reasons)
- Hair Accessories (unless defective)
- Final sale items (clearly marked at purchase)
7.2 Return Process
To initiate a return or exchange:
- Email us at [email protected] within 15 days
- Package items with original tags and packaging
- Ship to: TrendAura Returns, 8 Kozera Avenue, Hadley, US 01035
7.3 Refunds
Refunds are processed within 3-5 business days after we receive your return. Original shipping fees are non-refundable unless the return is due to our error.
8. Intellectual Property
All content on our website (images, logos, product descriptions) is the property of TrendAura Store and protected by intellectual property laws. You may not use, reproduce, or distribute any content without our express written permission.
9. Liability Limitations
9.1 Product Use
TrendAura Store is not liable for any injury or damage resulting from the use or misuse of our products beyond their intended purpose as fashion items.
9.2 Website Availability
We strive to maintain uninterrupted access to our website but are not liable for temporary unavailability due to technical issues beyond our control.
9.3 Third-Party Services
We are not responsible for the services provided by third parties (payment processors, shipping carriers) though we carefully select our partners.
10. Privacy Policy
Your privacy is important to us. Please review our separate Privacy Policy for details on how we collect, use, and protect your personal information.
11. Changes to Terms
We reserve the right to modify these Terms at any time. The updated version will be posted on our website with a new effective date. Continued use of our site after changes constitutes acceptance of the new Terms.
12. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the state of [Insert State], United States, without regard to its conflict of law provisions.
13. Contact Us
For questions about these Terms or any other inquiries, please contact our Style Advisors at:
Email: [email protected]
Mail: TrendAura Store, 8 Kozera Avenue, Hadley, US 01035
Thank you for choosing TrendAura Store for your fashion needs. We’re committed to providing you with premium products and exceptional service that matches your impeccable style.
